Do you have a price schedule?
Pricing without a site visit is very difficult, as there is so much variation between clients: travel time, access, even the equipment required. We provide a tailored service and tailored pricing, so the best first step is to book in a free, no-obligation visit.
Lower pricing may apply for clients who need more than three cleans or 15 hours of cleaning per week. Book in a quote and we will see what we can do.
Are you a cleaning franchise?
No. We do not believe in the franchise system for cleaning, as it is more profitable for the owners at the expense of the cleaners. Our team are contracted employees.
How long have you been in operation?
As a company, nearly 30 years. The current owner has been running the company for over eight years.
Do you do carpet cleaning, water blasting, vinyl floor strip and re-polish, or rubbish removal?
Yes, alongside an ongoing commercial cleaning contract. Specialised cleaning prices apply.
How do we get an issue or an extra clean sorted?
You are given a primary contact who is responsible for organising your cleaning services and schedule. They are your contact for everything, and have considerable autonomy to make sure you are looked after. You never need to talk to a different account manager, area manager or office team. If there is something they cannot organise, they can talk directly with our director.
Can you match the price of our current cleaning contractor?
If they are a cleaning company that follows all legal requirements, including health and safety and employment relations, then our prices should be comparable. If they are significantly cheaper, we would advise you to ask about their business practices.
Do you have a contract term?
Initial contracts are for three months, followed by automatic monthly renewal. We do not believe in locking clients in for a longer term, but we are aware it can take a few cleans to bring a premises up to the standard our clients require, especially without an initial deep clean.
Can you use our cleaning equipment?
We always prefer to use our own, as we are responsible for the maintenance of the equipment and the quality of the work.
Do you hold insurance?
Yes. Public liability cover of $2,000,000, and our vehicles carry third-party liability or higher.
Do you subcontract?
No. Our cleaners are our own employees.
Which areas do you cover?
We service mainly from Orewa, down through the North Shore and the Auckland CBD, to Mt Wellington, and we also work in West Auckland. We welcome enquiries from anywhere in Auckland.
